Privacy Policy
At Sam Eyewear, we place great importance on protecting our customers’ personal data.
This privacy policy explains how personal information is collected, used, and protected.
By using our services, you agree to the practices described in this policy.
Collection of Personal Data
Sam Eyewear collects different types of personal information to provide an optimal shopping experience.
This information may include:
-
First and last name
-
Delivery and billing address
-
Email address
-
Telephone number
-
Payment details
Use of Personal Data
The personal data we collect is used for the following purposes:
-
Processing and delivering orders
-
Handling payments and preventing fraud
-
Communicating with customers about orders and product updates
-
Improving customer service and responding to enquiries
-
Sending information about new products, promotions, or events (only with your explicit consent)
Sharing of Personal Data
Sam Eyewear does not sell, rent, or share personal data with third parties except in the following cases:
-
When necessary to process payments or deliver orders through trusted third-party providers
-
When required by law or to comply with legal obligations
-
When necessary to protect the rights, property, or safety of Sam Eyewear, its customers, or the public
Data Security
We implement appropriate technical and organisational security measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.
These measures include:
-
The use of encryption technology for payment transactions
-
Limited access to personal data for employees and partners who need the information to perform their duties
-
Secure storage systems to prevent unauthorised access
Data Retention
Personal data is stored only for as long as necessary to fulfil the purposes for which it was collected — including legal, accounting, and reporting requirements.
Customer Rights
Customers have specific rights under applicable data protection laws, including the UK GDPR and the Data Protection Act 2018. These include:
-
Right of access: to obtain a copy of the personal data held by Sam Eyewear.
-
Right to rectification: to have inaccurate or incomplete information corrected.
-
Right to erasure: to request deletion of personal data, subject to legal retention requirements.
-
Right to withdraw consent: to withdraw consent for data processing at any time.
If you wish to exercise any of these rights, please contact us using the details below.
Cookies
Sam Eyewear uses cookies and similar technologies to enhance your experience on our website.
Cookies help us remember your preferences and analyse website usage.
You can adjust your browser settings to refuse cookies; however, doing so may affect certain website functions.
For more details, please refer to our Cookie Policy.
Changes to This Privacy Policy
Sam Eyewear may update this privacy policy from time to time.
Any changes will be published on this page with an updated revision date.
We encourage customers to review this page regularly to stay informed about how we protect their information.
Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
Sam Eyewear is committed to protecting your privacy and handling all personal data responsibly and securely.