Shipping Policy

At Sam Eyewear, we strive to provide all our customers with fast and reliable delivery.
This policy outlines our delivery times, shipping costs, and procedures to ensure you enjoy the best possible shopping experience.

Delivery Times

We aim to dispatch all orders within 24–48 hours after your purchase has been confirmed.
Once dispatched, your order will typically arrive within 5–14 working days.

Please note that delivery times may vary depending on factors such as:

  • Weather conditions

  • Periods of high demand (e.g. public holidays)

  • Customs processing (if applicable)

Free Shipping

At Sam Eyewear, we offer free shipping on all orders, regardless of order size or delivery address.
This is part of our commitment to making your shopping experience as simple and convenient as possible.

Shipping Process

All orders from Sam Eyewear are shipped directly from our supplier.
This approach allows us to shorten processing times and ensure you receive your products as quickly as possible.
It also enables us to perform strict quality checks on every item before dispatch.

Order Processing

Once you have placed your order, you will receive a confirmation email containing all the details of your purchase.
Orders are processed and shipped within 24–48 hours.
After dispatch, you will receive a shipping confirmation email with your tracking number, allowing you to monitor your order’s progress easily.

Order Tracking

All Sam Eyewear orders come with tracking information.
Your tracking number will allow you to follow your parcel via the courier’s website — so you always know where your order is and when to expect delivery.

Questions and Support

If you have any questions about your order or our shipping policy, our customer service team is here to help!
You can reach us at contact@sameyewear.com.

We aim to respond to all enquiries quickly and professionally.

Limitations and Exceptions

While we always do our best to meet the stated delivery times, unforeseen circumstances may cause delays.
These may include:

  • Customs clearance

  • Severe weather conditions

  • Force majeure events

Sam Eyewear cannot be held liable for such delays, but we greatly appreciate your understanding and patience in these situations.

Final Note

At Sam Eyewear, we are committed to providing an excellent online shopping experience — including fast and reliable delivery.
By following our shipping policy, we ensure every customer receives their products as quickly and safely as possible.

For further questions or additional information, please contact us at:
contact@sameyewear.com